MWH Quality Assurance
Monro White Hilton fully subscribes to the philosophy of ISO 9001. Our main aim is to facilitate the achievement of giving our clients the best value for money by ensuring we are focused on providing the highest quality of service to meet our clients' needs, expectations and objectives.
Our approach to service delivery involves the continuous day to day hands-on involvement of senior professionals from inception to completion providing a service specifically geared to the requirements of the project.
All of our data and project documentation is saved to an off-site cloud-based back up system hosted by an external provider which is in turn backed up to another server located at a different site.
Quality Policy
Our key quality objectives aim to enable our business development and growth, as follows:
Our high-level business and quality policy is instigated throughout the organisation and consistently aligned at all levels of the business, to ensure they are embedded and continually reinforced in everything that we do and form the focus and target for our everyday activities. We aim during this process to ensure our objectives are translated so that they are meaningful and specific to individuals at every level of the firm.
Whilst all the above objectives are equally important, the overriding goal of the policy is the aim for sustained performance improvement to continually drive the business to meet our client-driven goals and vision, to satisfy the dynamic nature and ever-increasing needs of our markets. Performance improvement is therefore a major focus of our business planning and review process.
Our approach to service delivery involves the continuous day to day hands-on involvement of senior professionals from inception to completion providing a service specifically geared to the requirements of the project.
All of our data and project documentation is saved to an off-site cloud-based back up system hosted by an external provider which is in turn backed up to another server located at a different site.
Quality Policy
Our key quality objectives aim to enable our business development and growth, as follows:
- To be focused on our client, maximising opportunity and satisfaction
- To be effective in meeting our clients and our business objectives
- To be efficient, particularly for our clients’, for our people, finance and business infrastructure
- To manage risk in our commercial, technical and operational activities in the most efficient way
- To continuously improve our performance
Our high-level business and quality policy is instigated throughout the organisation and consistently aligned at all levels of the business, to ensure they are embedded and continually reinforced in everything that we do and form the focus and target for our everyday activities. We aim during this process to ensure our objectives are translated so that they are meaningful and specific to individuals at every level of the firm.
Whilst all the above objectives are equally important, the overriding goal of the policy is the aim for sustained performance improvement to continually drive the business to meet our client-driven goals and vision, to satisfy the dynamic nature and ever-increasing needs of our markets. Performance improvement is therefore a major focus of our business planning and review process.
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